Shipping
Shipping Policy
1. Processing & Shipping Times
We aim to process all orders as quickly as possible! Orders are typically processed within 1-7 business days (excluding weekends and holidays). Once shipped, estimated delivery times are:
- International: 15-20 business days
📦 Please note: Shipping times may vary due to unforeseen delays such as customs processing or carrier disruptions.
2. Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method. We also offer:
- Free Shipping on orders over 40 Euros
3. Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this number to track your package directly through our Order Tracking Page or via the carrier's website.
4. International Shipping & Customs
For international orders:
- Customs processing may cause additional delays beyond our control.
5. Lost, Stolen, or Delayed Packages
We are not responsible for lost, stolen, or delayed packages due to carrier issues. However, if you experience a problem, contact us at mk.stores.gr@gmail.com, and we’ll do our best to assist you.
6. Address Changes & Order Modifications
If you need to change your shipping address or modify an order, please email us at mk.stores.gr@gmail.com within 24 hours of placing your order. Once an order is processed, we cannot make changes.
7. Contact Us
If you have any questions regarding shipping, feel free to reach out to our support team at mk.stores.gr@gmail.com or through our Live Chat.