Shipping

Shipping Policy

1. Processing & Shipping Times

We aim to process all orders as quickly as possible! Orders are typically processed within 1-7 business days (excluding weekends and holidays). Once shipped, estimated delivery times are:

  • International: 15-20 business days

📦 Please note: Shipping times may vary due to unforeseen delays such as customs processing or carrier disruptions.

2. Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method. We also offer:

  • Free Shipping on orders over 40 Euros

3. Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to track your package directly through our Order Tracking Page or via the carrier's website.

4. International Shipping & Customs

For international orders:

  • Customs processing may cause additional delays beyond our control.

5. Lost, Stolen, or Delayed Packages

We are not responsible for lost, stolen, or delayed packages due to carrier issues. However, if you experience a problem, contact us at mk.stores.gr@gmail.com, and we’ll do our best to assist you.

6. Address Changes & Order Modifications

If you need to change your shipping address or modify an order, please email us at mk.stores.gr@gmail.com within 24 hours of placing your order. Once an order is processed, we cannot make changes.

7. Contact Us

If you have any questions regarding shipping, feel free to reach out to our support team at mk.stores.gr@gmail.com or through our Live Chat.